About
The synergy between Infrastructure and End User Services is essential for building a responsive, and user-friendly technological infrastructure. Infrastructure & End User Services delivers IT support both through Service Desk and with On-Site Support, Core IT infrastructure for Stena and Cloud Capabilities.
Head of Infrastructure and End User Services: David Christensson
Our teams within Infrastructure & End User Services
Digital Workplace
Workplace Client
Provides the end-user with a dynamic and secure platform for utilizing the business products and for collaboration, communication and personal productivity.
Remote Application Delivery Platform
By virtualization of application software, enable PC functionality to be separate from the physical device used to access those functions.
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Collaboration & Productivity
Messaging
Provides the end-user with tools for collaboration, communication and personal productivity. Enables efficient workflow with process support in order to create an intelligent workplace.
Internal information Service team
The Internal information Service team provides customized business solutions based on functionality in the SharePoint environments, Microsoft 365 components, Power Platform and other integrations.
Telephony & Video Conferencing
Delivers solutions that are easy to use while ensuring a high degree of quality where the focus should be on the meeting. Focus is to make sure that the user can stay productive, strengthen teamworking and content sharing with proper technology as the enabler. The technology equipment set-up is based on the end users unique needs.
Web Solutions
Delivers tailored web solutions from concept to finished portal or website, from idea to digital campaign, from need to solution.
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Identity & IT Security Operations
Enables a unified management of individuals, identities, and the access to information assets by providing a framework for digital identities across the enterprise. This framework ensures improved control, security, and periodic reviews of who has access to which resources. In tandem, the IT Security Operations segment vigilantly monitors and responds to potential threats, bolstering the integrity of our access management while ensuring a secure and resilient IT infrastructure.
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Shared Support
Provides Service Desk, Operations Center (OC) and TAC (Technical Administration and Communication). Service Desk manage Visitor Center on 2nd floor in Danmarksterminalen.
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Infrastructure
Managing databases, compute, including server, storage and backup. Network, including LAN, WAN and internet.
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On-Site Support
Provides on-site support, lifecycle management of clients and hardware.
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DevOps Services
Our dedicated team excels in both supporting and actively developing modern solutions and container workloads for Stena, playing a crucial role in the management and upkeep of the company's Kubernetes ecosystem for optimal performance.
